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Call 1-888-616-5859 for web site technical support. The Smart Meter Texas (SMT) Team can assist you with issues about:

  • Setting up an SMT account,
  • Login to your account,
  • Changing your password,
  • Other SMT account specific questions.

Contact your Retail Electric Provider if you have questions about:

  • Your bill,
  • Changing your services,
  • Canceling services,
  • Help understanding your energy data reports,
  • Missing or incorrect data in your account or energy data reports,
  • Ideas for saving electricity and lowering your bill.